Former BioWare developers have shared their insights on *Dragon Age: The Veilguard* following recent comments from EA CEO Andrew Wilson, who stated that the game failed to "resonate with a broad enough audience." During a financial call, Wilson elaborated on the need for BioWare's role-playing games to incorporate "shared-world features and deeper engagement alongside high-quality narratives" to meet EA's success benchmarks.
EA restructured BioWare to concentrate solely on *Mass Effect 5*, reallocating some *Dragon Age: The Veilguard* developers to other EA projects and laying off others. This move came after the game underperformed, engaging only 1.5 million players in the recent financial quarter—a near 50% shortfall from EA's projections.
IGN has documented the numerous development challenges faced by *Dragon Age: The Veilguard*, including layoffs, the departure of several project leads, and a significant pivot from a multiplayer-focused game to a single-player RPG, as reported by Bloomberg's Jason Schreier. Despite these hurdles, Wilson acknowledged the game's high-quality launch and positive reviews but emphasized its lack of broad appeal in a competitive market.
Former BioWare staff, including David Gaider and Mike Laidlaw, have taken to social media to voice their opinions. Gaider, who crafted the Dragon Age setting and was its narrative lead before departing BioWare in 2016, criticized EA's takeaway from *The Veilguard's* performance. He suggested that attributing the game's underperformance to a lack of live-service elements is shortsighted and advised EA to focus on what made Dragon Age successful at its peak, drawing inspiration from the success of *Baldur's Gate 3*.
Mike Laidlaw, now at Yellow Brick Games, expressed strong reservations about transforming a beloved single-player IP into a multiplayer game, stating he would quit if faced with such a demand. His comments underscore the tension between maintaining the essence of a game and corporate pressures to pivot to potentially more lucrative models.
With *Dragon Age* seemingly on the back burner, BioWare is now fully committed to *Mass Effect 5*, led by series veterans. EA CFO Stuart Canfield highlighted the industry's shift away from traditional storytelling towards more dynamic and engaging game experiences, justifying the studio's restructuring and focus shift as a strategic move to capitalize on high-potential opportunities.