eSMART: Revolutionizing B2B Sales Management for Renault India
Renault India's sales team now leverages eSMART, a comprehensive B2B sales management and reporting tool, to streamline the entire new vehicle sales process. From initial prospect creation and assignment to sales personnel, eSMART manages every stage. Sales representatives utilize the app for efficient prospect follow-up—managing calls, home visits, and showroom visits—and complete test drive management. Post-sales follow-up is also integrated, ensuring customer satisfaction.
The app further empowers the sales team with essential tools such as product brochures and EMI calculators, facilitating effective sales conversations and closing deals. eSMART also offers robust performance monitoring dashboards, providing valuable insights into sales performance and identifying overdue tasks. Automated reminder notifications ensure timely completion of pending activities, maximizing efficiency and productivity.
